Politique d’expédition

1. ORDER PROCESSING

Orders are typically processed within 1–3 business days after payment confirmation.

Our order cut-off time is 5:00 PM Pacific Time (PT), Monday through Friday, excluding public holidays. Orders placed after the cut-off time, on weekends, or on public holidays begin processing on the next business day.

Processing time includes order verification, quality inspection, packaging, and shipment preparation.

2. SHIPPING METHODS, DELIVERY TIMES & COSTS

Delivery times are estimates and may vary because of carrier operations, weather, public holidays, or other circumstances outside our reasonable control. Shipping availability, applicable taxes, and any additional charges shown at checkout apply to the order.

3. SHIPPING DESTINATION

We currently offer the shipping services described in this policy to delivery addresses in the United States.

4. ORDER TRACKING

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Please use the tracking number in your shipping confirmation email. If you need help tracking your order, contact info@ladiesstreetx.com with your order number.

Tracking information may take up to 24–72 hours to update after shipment dispatch.

5. SHIPPING DELAYS

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur because of carrier disruptions, severe weather, holiday shipping congestion, or incorrect shipping information provided at checkout.

LADIESSTREET is not responsible for delays caused by shipping carriers or other events outside our reasonable control after dispatch.

6. FAILED DELIVERY & INCORRECT ADDRESS

Customers are responsible for ensuring that shipping information is accurate before placing an order.

If an order is returned because of an incorrect or incomplete address, additional shipping fees may apply for reshipment.

7. LOST OR DAMAGED PACKAGES

If your package arrives damaged or appears lost in transit, please contact our support team as soon as possible. We recommend retaining all packaging materials and shipment documentation while the matter is reviewed.